This article provides instructions on pairing your X1 Wireless TV Box, Xfinity Flex streaming TV Box (Xi5, Xi6, or XiOne), or your XG1v4 X1 TV Box with a Bluetooth device, allowing you to stream audio to the device from your TV Box.
Pair a Bluetooth device
- Press the xfinity button on your remote, then select Settings (Gear icon).
- Navigate to Device Settings > Audio > Bluetooth Devices.
- Select Bluetooth Devices.
- Your X1 TV Box or Flex streaming TV Box will search for nearby Bluetooth-enabled devices that currently are in pairing mode.
- Select the device that you want to connect from the list displayed, then press OK on your remote.
Note: You will only be able to connect one Bluetooth device to your X1 TV Box or Flex streaming TV Box at a time; however, that Bluetooth device can still be paired with other equipment.
FAQs
How does Bluetooth on the XG1v4 (X1 only), Xi5, Xi6, and XiOne X1 TV Boxes and Flex TV Box devices work? How does Bluetooth work on the XG1v4, Xi5, Xi6, and XiOne TV Boxes?
XG1v4, Xi5, Xi6 and XiOne devices are equipped with a Bluetooth radio, which allows you to connect a Bluetooth device to stream audio.
How many Bluetooth devices can be paired?
You can pair up to seven Bluetooth devices to your X1 TV Box or Flex streaming TV Box, but only one can be connected at a time.
How many Bluetooth devices can be connected at one time?
You can connect one Bluetooth device at a time to your X1 TV Box or Flex streaming TV Box.
What types of Bluetooth devices can be connected with my X1 TV Box or Flex streaming TV Box?
This feature is optimized for Bluetooth-enabled headphones.
What will my devices be named once connected?
Device names/types vary by manufacturer.
How do I get the sound to stop playing on my TV?
Audio from your X1 TV Box or Flex streaming TV Box is output to all audio ports and Bluetooth at the same volume; therefore, to lower the volume on your TV, you have to lower the volume of the TV itself. This will not affect the volume on your Bluetooth device.
Why won't my volume adjust on my Bluetooth headphones?
Volume on Bluetooth headphones can only be adjusted if your headphones have their own internal audio volume control.
The audio is not synchronized with the video when I use my Bluetooth headphones. Is there anything I can do?
Your X1 TV Box or Flex streaming TV Box automatically makes adjustments to sync the audio and video, but some headphones are known to have compatibility issues. Occasionally, restarting your device can help. Typically, however, the best option is to try different headphones.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.