Message
"Sorry, we're having some trouble.
We can't update your channel lineup right now. Please try again later. RPKG-00006"
Cause
After the Offers or Review page, the cart update failed.
Solution code
Please visit https://www.xfinity.com/buy/plan/myplan anytime to add services to your account and manage your plan. If you prefer, you can also contact us.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.