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XRE-03098 - This program is not available at this moment - X1 error message

This article provides instructions on resolving the XRE-03098 error.

When this error occurs, you'll see the following message on your device:

  • "Sorry, we're having some trouble. This program is not available at this moment. Please select another program, and try this one a little later."

Next steps

If you continue to experience issues, please contact us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.

Additional information

Visit our Online Support Center to find common solutions.

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The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.

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