Turn on Voice Control in the Xfinity X1 Settings menu to use your Xfinity Voice Remote.
Note: Voice Control is on by default. If it’s turned off, follow these steps to turn it back on.
Turn On Voice Control
- Press the Xfinity button on the Voice Remote.
- Note: For remotes without an Xfinity button, press the Home button to open the Settings.
- Scroll to the gear icon, then press OK on your remote to open the Settings menu.

- Choose Remote Settings, then press OK.

- Select Voice Control, then press OK to choose On or Off.

Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.