The PPV.COM app is a third-party app available to all eligible Xumo Stream Box customers.
PPV.COM is a convenient, reliable and engaging way to stream pay-per-view events. You can purchase and watch live and archived PPV.COM content on the PPV.COM app on your Xumo Stream Box from Xfinity. There’s no subscription plan so you can choose the events to buy.
To access the PPV.COM app, you’ll need:
- A compatible Xumo Stream Box.
- Xfinity Internet service (any level).
- A PPV.COM account.
Get to the PPV.COM app on Xumo Stream Box
You can get to the PPV.COM app by saying “PPV dot com app,” “Pay Per View,” PPV,” “Pay Per View dot com,” or “PPV dot com” into your Flex Xfinity Voice Remote.
Log in to your PPV.COM account
- Say “PPV dot com” into your Voice Remote to open the PPV.COM app on your eligible Xumo Stream Box.
- Use the remote arrow buttons and press the OK button to choose an event.
- Choose ORDER NOW to continue. Alternatively, you can select LOG IN from the menu on the left.
- Choose LOGIN or scan the code to sign into your existing PPV.COM account.
- To create a new PPV.com account, use a device that’s not your TV and go to ppv.com/tv or scan the QR code on screen.
- If you went to ppv.com/tv on your mobile device or computer, you’ll be asked to enter the code displayed on your TV.
- If you scanned the QR code, the code at the top will be filled in automatically. Choose Create Account and fill in your information, then choose Submit.
- If you went to ppv.com/tv on your mobile device or computer, you’ll be asked to enter the code displayed on your TV.
- Your TV will show a message confirming you’ve logged in.
Log in to PPV.COM on your TV
- Pick the email address associated with your PPV.com account.
- If you’d like to use a different email than the one displayed, select Enter a different email and use the on-screen keypad to type the email address you want associated with your PPV.COM account.
- The keypad will stay on screen so you can enter your password. Choose LOGIN.
- You’ll go back to the PPV.COM home screen, which means you’re logged in.
Log in to PPV.COM on a mobile device or computer
- Make sure Log In is selected.
- If you scanned the QR code, the six-digit code at the top will be filled in.
- If you used a web browser on another device that’s not your TV, you’ll need to enter the code on the previous screen.
- Your TV will show a message confirming you’ve logged in.
Order an event
- Once you’re logged into your PPV.com account (see section above for logging in or creating an account), go to the event you want to order. Press the OK button on your remote. Choose ORDER NOW.
- You’ll see the price to order the event. Choose Confirm to buy the event or Cancel to go back to the previous screen.
- If you complete the purchase, you'll see it on your Xfinity bill.
- If you have a Parental Control PIN set, you’ll need to enter it to buy the event.
- You won’t see anything confirming your purchase onscreen, but you’ll get an email after you choose Confirm.
Watch a purchased event
After you buy an event (see section above), go to the event tile and press the OK button on your remote. Choose WATCH up to one hour before the event starts. The event will appear at the start time listed.
FAQS
The PPV.COM app isn’t working on my Xumo Stream Box. What should I do?
If you have Xfinity Internet, check that you have a compatible Xumo Stream Box.
I want to sign up for a PPV.COM account for the first time. Can I do that through Xfinity?
Yes. See the “Create a PPV.com Account Through Xfinity” section above for instructions.
Note: You’ll be billed by Xfinity for event purchases.
Why can’t I watch my PPV.COM purchase yet?
Events purchased from PPV.COM start at a specific time. When you navigate to the event page in the PPV.COM app, you’ll see a countdown displaying the time remaining until you can view the event. The Watch button will become clickable when you are allowed to begin watching the event.
What will happen to my PPV.COM account if I cancel my Xfinity service or change my Xfinity package?
- If you downgrade or change your Xfinity service by removing Xumo Stream Box, you’ll no longer be able to access the PPV.COM app through your Xumo Stream Box.
- You’ll only be able to access PPV.COM through a compatible computer, mobile device or another internet-connected device.
- If you disconnect Xfinity Internet, you’ll need internet access through another internet service provider or wireless internet service provider to access PPV.COM purchases through a compatible internet-connected device.
I signed up for PPV.COM through Xumo Stream Box, but I forgot my username or password. How do I find my username or reset my password?
Please see support.ppv.com for more information on resetting your password/pin.
Additional Information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
What's changed in this article
| Date | Summary of change |
| October 27, 2026 | Combined content with HOW21196 |
| July 7, 2026 | Updated ITG information. |
| December 21, 2023 | Article maintenance — no content updates. |
