Manage personalized ads in third-party apps

Learn how to turn on and off personalized ads in third-party apps.

Personalized ads in third-party apps

1. Press the xfinity or home button on your remote.
2. Use the right or left arrow buttons to get to the gear icon, then press OK (or the center of the directional pad) to go to Settings.
3. Use the up or down arrow buttons to get to Privacy, then press OK.
   
4. Go to Personalized ads in third-party apps and press OK to change the setting as you’d like.
   
   
   • If the setting is set to On, third-party apps may show you personalized advertising, and activities by third-party apps are allowed, subject to Cal. Civ. Code §1798.135: Do Not Sell My Personal Information.
     • Note: This is the default setting.
   • If the setting is set to Off, third-party apps may not show you personalized advertising, and activities by third-party apps are not allowed, subject to Cal. Civ. Code §1798.135: Do Not Sell My Personal Information.
   • Settings for Personalized ads in third-party apps apply to all TV Boxes and/or streaming devices on your account.

FAQs

What does this setting do?
If the setting is set to On, third-party apps may show you personalized advertising, and activities by third-party apps, subject to Cal. Civ. Code §1798.135: Do Not Sell My Personal Information, are allowed.

If the setting is set to Off, it means third-party apps may not show personalized advertising, and activities by third-party apps, subject to Cal. Civ. Code § 1798.135: Do Not Sell My Personal Information, are not allowed.

Do I have to change this on all my TV Boxes and streaming devices?
No, if you change the setting on one TV Box, it will update your other TV Boxes.

Does this reflect my Xfinity account opt-out settings?
No, this setting only applies to third-party apps (e.g., Peacock, Hulu, etc.) that you use on your TV Boxes. If you want to opt out of personalized advertising in cable channels or on Xfinity sites, you can do that online in your Xfinity account settings.

Where can I find more information about the Consumer Privacy Request?
See our privacy policy.

Does turning this setting off disable advertising in third-party apps?
No, you’ll still see ads in third-party apps. The ads may be less relevant to you if you turn the setting off.

Additional information

Visit our Online Support Center to find common solutions.

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