Did you know you can delete, pause, rewind messages, and more while listening to your voicemail from your phone? Find out how.
Manage voicemails while playing back messages
- Press *99 to dial voicemail.
- For playback outside of home, press # after dialing voicemail and enter passcode.
- Press 7 to delete the message.
- Press 77 to delete the message while it is playing.
- Press 9 to save the message.
- Press 91 to mark the message as unread.
- Press 4 to replay the message.
- Press 1 to rewind the message ten seconds back.
- Press 11 to replay the message from the beginning.
- Press 2 to pause (or play from pause).
- Press 3 to forward the message ten seconds.
- Press 33 to skip to the end of the message.
- Press 5 to play the message information (date, time, recorded name, etc.).
- Press # to skip the message and listen to the next message.
- Press * to go back to the Main Menu.
Additional information
Visit our Online Support Center to find common solutions.
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