Kwikset SmartCode 914 Lock Battery Installation

Learn how to install or replace batteries in the Kwikset SmartCode 914 Lock.

What You'll Need

• Xfinity Home Security, Shield Select from Xfinity Home, or Xfinity Smart Home 
• Kwikset SmartCode 914 Lock
• 3/32-inch Allen wrench (provided in install kit)
• Four AA batteries (AA alkaline non-rechargeable batteries recommended. Do not use lithium NiCad batteries.)

Difficulty
Easy

Do You Need a Battery?

Make sure you have batteries before you proceed. Visit your nearest retail store that sells batteries or click the button below to order your replacement battery kit.



Call us at 1-800-xfinity if you receive a low battery alert within 30 days of device installation.

How to Install the Batteries

If you subscribe to Xfinity Home, before proceeding, make sure that your Lock is disarmed. Working on devices while the system is armed can generate false alarms.

Help Protect Our Environment: Please properly recycle your discarded batteries. For your convenience, batteries are accepted for recycling at various locations. Check call2recycle.org or call 1-800-8-Battery (1-800-8-228-8379) to find a recycling location near you.

Is This Your Lock? Make sure that your Lock looks like the one in the image below. If it does, you're in the right place to find out how to install batteries in your Lock.

1. Move the turn bolt on the interior lock face to the vertical position.
   
2. Insert the provided Allen wrench, with ball tip, into the screw on the left side of the battery cover and turn counter-clockwise to loosen and remove the screw. Repeat this step for the screws on the right side and bottom of the battery cover.
   
   Keep it in a safe place. Make sure to keep the Allen wrench in a convenient place so you can find it easily for future battery changes.
   
3. Remove the battery cover by pulling it straight out from the lock body.
   
4. Pull the battery pack up and out of the lock body.
   
   Take a Look. If batteries are already present, remove them by gently using your fingertip to pull one end of the battery up until the battery is loose and you can pull it free from the slot.
   
   The battery compartment contains a diagram of the proper battery position with a symbol indicating which way the positive (+) end of the battery should be facing.
   
   
5. Insert four non-rechargeable AA batteries into the battery slots in the battery pack, positioning the positive (+) end of the batteries as shown in the battery diagram.
   
   Check your batteries. The recommended batteries to use in your Door Lock are AA alkaline, non-rechargeable batteries. Make sure there are no lithium NiCad batteries in use.
   
   
   • If you're replacing the battery because of a low battery warning, press and hold the Program button for five seconds, then press and hold button A for five seconds. Replace the battery pack. The lock will then restart.
     
6. Hold the battery pack over the interior lock body with the arrows on the top facing the door. Press and hold the Lock button at the top of the exterior lock face while sliding the battery pack down into the lock body.
   
   When the battery pack is placed, the latch bolt retracts halfway and then extends back into place. Release the Lock button after the latch bolt extends back into place.
   
   If lock tones are enabled, a loud beep sounds after the latch bolt extends and two more sound when the Lock button is released.
   
   
7. Align the battery cover with the front of the interior lock face and move it toward the door until it covers the lock body.
   
8. Secure the battery cover to the interior lock body by inserting the screws back into the sides and bottom of the battery cover and turning them clockwise to tighten them in place.
   
9. When the batteries are inserted correctly, the LED light above the turn bolt on the interior lock face will flash.
   • If you're replacing the battery, confirm that the low battery alert has resolved and the Lock appears on your list of connected devices in your touchscreen or the Xfinity Home app.
     

Additional information

Visit our Online Support Center to find common solutions.

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