Configure Windows 10 network settings for Xfinity Internet

• Obtain an Internet Protocol (IP) address automatically (both IPv4 and IPv6)
• Obtain the Domain Name System (DNS) server address automatically
• Verify the IP address is Dynamic Host Configuration Protocol (DHCP) Enabled
• Clear all the Windows Internet Name Service (WINS) addresses
• Set the Network Basic Input/Output System (NetBIOS) option to default

Configure settings

Follow these steps to configure Windows 10 network settings on your computer.

1. Right-click on Start.
2. Select the Network Connections option.
   
   
   
3. Double-click on the network connection you are using.
   
   
   
4. Click Properties (you must be logged in as Administrator, or you will be prompted to log in).
   
   
   
5. Click the Networking tab.
6. Select the Internet Protocol Version 4 (TCP/IPv4) connection item.
7. Click Properties.
   
   
   
8. Click the Obtain an IP address automatically radio button. Then, click the Obtain DNS server address automatically radio button.
9. Click Advanced....
   
   
   
10. Click the IP Settings tab to verify that the IP address is DHCP Enabled.
    
    
    
11. Click the DNS tab to view all the DNS server addresses and suffixes.
    Note: The DNS server addresses field should be empty. If it contains any addresses, remove them. If DNS addresses are listed, continue to step 12. If not, proceed to step 14.
12. Select the DNS suffixes.
13. Click Remove.
14. Select the Append primary and connection specific DNS suffixes radio button.
15. Place a check mark next to Register this connection's addresses in DNS.
    
    
    
16. Click the WINS tab.
    Note: If there are WINS addresses, proceed to step 17. If not, proceed to step 19.
17. Select the WINS addresses.
18. Click Remove.
19. Click the Default: radio button in the NetBIOS setting section, then click OK.
    
    
    
20. Return to the network connection properties window and select the Internet Protocol Version 6 (TCP/IPv6) connection item.
21. Click Properties.
    
22. Click the Obtain an IPv6 address automatically radio button. Then, click the Obtain DNS server address automatically radio button.
23. Click Advanced....
    
    
    
24. Click the DNS tab to view all the DNS server addresses and suffixes.
    Note: The DNS server addresses field should be empty. If it contains any addresses, remove them. If DNS addresses are listed, continue to step 25. If not, proceed to step 27.
25. Select the DNS suffixes.
26. Click Remove.
27. Select the Append primary and connection specific DNS suffixes radio button.
28. Place a check mark next to Register this connection's addresses in DNS.
29. Click the OK button.
    

Additional information

Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.

Need additional support? Ask Xfinity Assistant.