Xfinity’s Response to Coronavirus (COVID-19)
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We know how important reliable service is to you, now more than ever. We are taking a number of steps to support our community and to ensure you remain connected to your Xfinity services.
As more and more of our lives are lived online, we have improved our digital tools to support you. You can manage your services, pay your bill, troubleshoot or receive support quickly and on your time, using the resources below.
Learn about our digital customer service options — better than ever and online 24/7.
Learn how we’re expanding our affordable Internet offerings and providing additional resources for students.
Find out how to check the status of services in your area.
Learn how you and your family can avoid cyber scams and stay safe online.
Learn what we’re doing to support you and our Xfinity Store employees.
See what options are available for in-home appointments.
Learn how we’ve prepared our network to handle heavy usage.
See how we are keeping you up to date and making it easy to stay entertained.
Learn about the flexibility Xfinity Mobile offers to help you save money.
We’re committed to taking care of our customers. Learn how we're addressing billing and payments.
Learn how we’re keeping the community connected through affordable Internet offerings, a special offer for university students and free WiFi hotspots.