It's easy to manage your services anywhere, anytime

So you can spend more time enjoying the entertainment you love.

Forgot username or password?

Don't have a username? Create one

Automatic payments

Never miss a payment again.

Paperless billing

View and pay your bill online.

Schedule payments

Set up one-time payments online.

Don't want to sign in? Quick bill pay


Customize and manage your account, your way

  • Check your account balance and pay your bill
  • Change your username or password
  • Manage your WiFi settings
  • Easily add sports packages and premium channels
  • Set up parental controls

Access your account from any device, anywhere


Simply go to


Press A or say "Help" to your X1 Voice Remote


Download the


Manage appointments and track orders at your convenience

  • View upcoming appointments
  • Cancel or reschedule a technician visit
  • Check the status of your Self-Install Kit delivery

X1 is here to help

You can manage your account, troubleshoot issues, or watch helpful videos all from one easy-to-use menu on your X1 TV. Just press A or say "Help" to your X1 Voice Remote
connection status

Quick and simple troubleshooting

  • Restart your equipment at a touch of a button
  • Set up your remote control
  • Find your channel lineup
  • Swap out old equipment (if eligible)