It's easy to manage your services anywhere, anytime

So you can stay connected to what matters most.With Xfinity My Account — online or in the app.

We'll help you do it all online

Troubleshooting

Manage Appointments

Billing and Payments

Have a question now? Chat with Xfinity

Hand holding mobile device showing troubleshooting

Get support online, on your time

We've got your back with 24/7 help online, on your terms.
  • Use quick bill pay without even signing in
  • Restart your equipment at the touch of a button
  • Set up your remote control and find channels
  • Ask a question for personalized help
Laptop showing MyAccount

Personalize your account

  • Manage your WiFi settings with xFi
  • Check your balance and pay your bill
  • Add sports packages and premium channels
  • Easily set up parental controls
  • Change your password
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Track your orders and everything else

  • View and manage upcoming appointments
  • Cancel or reschedule a technician visit
  • Check the status of your Get Started delivery
TV Displaying X1 Help

We're always here to help

Get the most out of your service, troubleshoot issues, even watch help videos. With My Account online or the My Account app, the choice is yours. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote.