Simple. Easy. And turtley awesome.
That’s Xfinity My Account. Easy bill pay, instant tech support, appointments, and answers, 24/7.
So, shell we get started?
Save time when you use the My Account app — even on the go.
- Troubleshoot, manage appointments, make payments
- Easily set up equipment and parental controls
- Change your password and settings
- Ask a question for personalized help
Troubleshoot, without the trouble
Skip the hold music and get it fixed, fast.
- Restart your equipment at the touch of a button
- Check your Internet connection
- Look for potential service outages in your area
- Set up your remote and find channels
- Need more help? Tell us the best time and we'll call you back.
Manage appointments in a snap
Life can move fast. So, our appointments move with you.
- View and manage upcoming appointments
- Cancel or reschedule a technician visit
- Check the status of your Self-Install Kit delivery