Comcast Consumer Facing

Managing Communications from Xfinity and Comcast Business

We strive to provide you a simple, easy, and awesome experience. That includes allowing you to manage your preferences and letting us know how we can communicate with you.

Sales Call

If you prefer that we not call you for marketing or sales purposes, check the below box and enter your phone number.

Phone Number: - -

You may receive sales calls within 30 days of making this request as we update our records, but we will not call this telephone number with special offers or information about new products or services after that period.

If you are a current Xfinity customer, you may still receive telephone calls from Xfinity with information or notifications regarding services to which you currently subscribe.

Informational Calls

If you are an Xfinity customer, you may also choose to stop certain* informational calls to your wireless number from us. If you do so, you will no longer receive informational calls regarding services to which you currently subscribe â€“ including appointment confirmations, equipment notifications, billing calls, outages, or other customer service issues â€“ that use an automatic telephone dialing system and/or artificial or pre-recorded voice.

If you prefer that we stop certain informational calls, check the below box and enter your phone number.

Phone Number: - -

You may receive calls within 30 days of making this request as we update our records.

*There are certain communications relating to your account, including those regarding emergencies, fraud or other violations of law, security issues, and harms caused to the network, that you cannot opt-out of receiving.

Promotional Mailing

If you no longer wish to receive promotional mail regarding new products, check the below box and enter your address.

First Name:

Last Name:

Street Address:

Apt. #:

City:

State:

Zip:

You may receive promotional mail within 60 days of making this request, but we will not send promotional mail to this address after that period.

If you are a current Xfinity customer, you will still receive information or notifications by mail regarding services to which you currently subscribe.

Door-to-Door Solicitations

If you no longer wish to receive door-to-door solicitations, check the below box and enter your address.