Our hearts go out to those impacted by the hurricane. We know this is a difficult time and want to do everything we can to help. We are monitoring the weather and road conditions and our teams will be out to restore services in impacted areas once it is safe. 

If your services have been impacted by the recent events and would like to request a credit, report a down line, need equipment replaced, or have any other questions, please complete the form below.   We will address down lines based on ability to access them and in the order that the power companies restore power.  We are reviewing all submissions as quickly as possible and will contact you via email if we have additional questions.


Please note: Credits will be handled on a case by case basis and may take 1-2 billing cycles to be posted to your account. You can always view your bill and monitor your services through My Account.