Our hearts go out to those impacted by heavy rains and flooding in the hurricane. We know what a difficult time this is and we want to do everything we can to help. 

We are monitoring the weather and road conditions and will have our teams getting out to areas that are safe to restore services. Follow us on Twitter or check My Account for the latest updates.

If you have been impacted by the recent events and would like to request suspension of service or a credit, report a down line, need equipment replaced, or have any other questions, please complete the form below.  We'll have a team member get back to you as soon as possible.  We're answering all submissions in the order they are received.



Please note: Credits will be handled on a case by case basis and may take 1-2 billing cycles to be posted to your account.