If you’ve missed a payment or can't pay your bill on time, setting up a flexible payment option can prevent service interruptions or restore your service if you have been impacted.

If your bill is past due, you can select a date up to 21 days after the original due date. If your service is suspended, you can select a date up to 15 days after your service was suspended.

If you select any flexible payment option, you will not be able to make changes to your plan.

If you select a payment arrangement, VOD or pay-per-view purchases will be restricted until your past-due balance is paid.

If you select the temporary service plan, your internet and voice service will change for 90 days. Otherwise, your services will not change with any other payment option.

If you miss a payment, your service may be suspended or canceled.

After you make a payment, there may be a reactivation fee to restore your services if they were suspended. If you make a late payment, there may be a late fee.