How to Restart Your Xfinity X1 TV Box

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Player Shortcuts

  • Show List of Keyboard Shortcuts Question
  • Play/Pause P or Spacebar
  • Skip Ahead 15 seconds Right Arrow
  • Skip Ahead 60 seconds Shift + Right Arrow
  • Skip Back 15 seconds Left Arrow
  • Skip Back 60 seconds Shift + Left Arrow
  • Volume Up Up Arrow
  • Volume Down Down Arrow
  • Toggle Mute M
  • Toggle Full Screen F
  • Toggle Closed Captions C
  • Jump to the Time Input J
  • Exit Full Screen; Close Overlay Player Esc
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  1. 1
    On your X1 Remote, press "A" to access the Help menu. If you have the X1 Voice Remote, you can also use the voice command "Help."
  2. 2
    Use the arrow keys to select Restart, then press "OK."
  3. 3
    Confirm Restart.

    Your X1 TV box should resume playing in about 5–20 minutes.

  1. 1
    Sign into the My Account app with your Xfinity username and password.
    Forgot your username and password? Click here
  2. 2
    Select the TV icon.

    On Android phones, tap the menu icon at the top-left corner of the screen.

  3. 3
    Choose the device you want to reset.
  4. 4
    Tap on "Restart this device."
  5. 5
    Confirm restart by tapping "Proceed With Restart."

    Your X1 TV box should resume playing in 5–20 minutes.

Learn more about...
Rebooting Your X1 TV Box

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