How to Restart Your Xfinity Wireless Gateway (aka: WiFi Router)

Explore more topics

There are two ways to restart your Wireless Gateway:


You may need your Xfinity username and password to log in.

  1. Open the My Account app and tap the Internet icon.

    For Android devices, tap the menu icon in the upper-left corner of the screen, then tap Internet.

  2. Tap the Wireless Gateway.

  3. Select "Restart this Device."

  4. Tap "Restart Device" to confirm.

  1. Unplug your Wireless Gateway, wait 10 seconds and plug it back in.

Learn more about...
Rebooting Your Wireless Gateway, Modem or Router

Was This Article Helpful?

Please complete the form below.x

Thank you for submitting a rating on this article. Your feedback is appreciated.x

Rate this article on a scale of 1 - 5

Need more help? We're on it.

Find an Xfinity Store or service center near you.

Chat with a Comcast agent to get the fastest answers to all your top questions.