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Personalize Your Email with Advanced Features - XFINITY Connect Help

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Get the most out of your email with XFINITY Connect's advanced features.

If your email does not look like what is displayed below, please see help with personalizing your XFINITY Connect email with advanced features.

Overview

Once you've got the basics down, why not try out some of the more advanced features available with XFINITY Connect email? Find out how to do everything from personalize your messages to receive emails from your other accounts on your Comcast address. Want to get the most from your email? We'll show you how.

Change Your Display Name

Your display name is the name that appears in your recipient's From field when you send them an email, and it can be any name you choose.

If you want to change your display name - for example, if you get married or if you want to use a nickname - here's how.
  1. In XFINITY Connect, click the Preferences tab on the right of the navigation bar.
    The Preferences tab on the XFINITY Connect navigation bar.
     
  2. Under XFINITY Connect Preferences, click Email.
    XFINITY Connect Preferences screen.
     
  3. Click Composing and in the field labeled Your name on emails will be enter the name you would like to display on your outgoing email messages.
    The Composing section of the XFINITY Connect Email Preferences menu.
     
  4. Click Back to leave Email Preferences.

Create an Email Signature

You can create an email signature that will appear at the bottom of your messages with your name, contact information or other text. With XFINITY Connect, you can create up to three at a time.

Here, we'll show you how to set up, edit, and choose a signature, as well as how to set a default signature that will appear on all emails from your account.
  1. In XFINITY Connect, click the Preferences tab on the right of the navigation bar.
    The Preferences tab is listed on the XFINITY Connect navigation bar.
     
  2. Under XFINITY Connect Preferences, click Email.
    XFINITY Connect Preferences screen.
     
  3. Select Signature.
    The XFINITY Connect Email Preferences menu.
     
  4. Click Add to create a signature by adding your desired content. You have the options to pick a signature name as well as to format the signature as plain text or HTML.
    The Signature section of the XFINITY Connect Email Preferences menu.

  5. Click Save.

Edit an Email Signature

  1. In XFINITY Connect, click the Preferences tab on the right of the navigation bar.
    The Preferences tab is listed on the XFINITY Connect navigation bar.
     
  2. Under XFINITY Connect Preferences, click Email.
    XFINITY Connect Preferences screen.
     
  3. Select Signature.
    The XFINITY Connect Email Preferences menu.
     
  4. Select the signature you want to edit from the signature list by clicking the pencil icon to the right of it.
    Signature section of XFINITY Connect Email Preferences screen.
     
  5. Edit the name, content or format and click Save.
    XFINITY Connect signature editor screen.
     
  6. A signature can be deleted by clicking the x icon to the right of the pencil icon that allows you to edit the signature.

Select an Email Signature When Composing an Email

  1. Click Signatures on the toolbar.
  2. Select the signature you would like to use.
    The signature drop-down menu is available in the compose tool bar.

Select a Default Email Signature

  1. In XFINITY Connect, click the Preferences tab.
  2. Select Email.
  3. Select Signature.
  4. Under Default Account Signature you will have the option to pick a signature for your primary or secondary accounts.
    Signature settings in the XFINITY Connect Email Preferences menu.

Set up Auto-Reply Messages

If you're going to be away from your email for an extended period of time, like on a vacation or business trip, you can create an auto-reply message. This message will respond immediately to any emails you receive, so you don't have to worry about people waiting for your reply. Here's how.
  1. In XFINITY Connect, click the Preferences tab on the right of the navigation bar.
    The XFINITY Connect inbox screen.
     
  2. Under XFINITY Connect Preferences, click Email.
    The XFINITY Connect preferences page.
     
  3. Select Auto Reply.
    The XFINITY Connect email preferences page.
     
  4. Click Enable auto reply.
  5. Enter content of auto reply message.
  6. Click Save to apply auto reply.
Note: User will have to uncheck Enable auto reply to stop auto reply.

Add External Email Accounts

Many people have more than one email account. If you have an email account from a third-party service like AOL, Gmail, or Yahoo, you can add the account to your XFINITY Connect email and get all of your messages delivered to one inbox. To learn more, read about using external email accounts in XFINITY Connect.

Add Contacts to Your Universal Address Book

Your universal address book is where you store the names and email addresses of anyone you've sent or received messages from, or anyone whose email address you know.

Like the contact list on your mobile phone, the universal address book keeps your contacts information accessible and easy to find - so you don't need to keep email addresses memorized or written down.

There are two ways to add contacts to your universal address book.

From the Email Tab
  1. Click on New, and select Contact from the drop-down menu.
    New drop-down menu under the Email tab.
     
  2. Enter the contact's name. All other fields are optional.
  3. Click Save to create the contact.
    XFINITY Connect new Contact screen.

From the Address Book Tab
  1. Click the NEW CONTACT icon.
    XFINITY Connect Address Book tab.
     
  2. Enter the contact's name. All other fields are optional.
  3. Click Save to create the contact.
    XFINITY Connect new Contact screen.

Make a Group Contact List

With a group contact list, you create a list of email addresses that you can send the same message to all at once. That way, if you want to send an email out to every member of your volunteer group or all the parents in your child's class, you don't have to enter in each address one at a time.
  1. In XFINITY Connect, select the Email tab.
  2. Under New, select Contact Group from the drop-down.
  3. Select Contact Group.
    New drop-down menu under the Email tab.
     
  4. Enter a Group Name, and click Create Group.
    Address Book screen wwith a Create a New Group pop-up window.
     
  5. Select contacts from your contact list by checking the box next to the desired names. Then, click the Add to Group drop-down menu on the right side of the screen and select the group you want to add your contacts to.
    XFINITY Connect contact list screen.

Create Personal Folders

With XFINITY Connect, you don't only have to keep your messages in your inbox. You can also create personal folders where you can move specific messages or create filters to send certain messages directly. Read about spam filters and email blocking to learn more.

Personal folders can help you keep track of emails that involve a certain part of your life, like work or school, or come from a certain group of people. Here's how to create them.
  1. In XFINITY Connect, select the Email tab.
  2. Click on the Create a new folder icon in the left-hand Mailboxes navigation bar.
    XFINITY Connect Inbox screen with Mailboxes navigation bar on the right side of the screen.
     
  3. In the Create New Folder pop-up window, enter a name for your personal folder and click OK.
    XFINITY Connect Create a New Folder pop-up window.
     
  4. Your personal folders will appear in the left-hand Mailboxes navigation bar.
    New folder appears under the Mailboxes navigation bar.

Change Your XFINITY Connect View

You can change your email reading panes by clicking on the View tab from the Email tab.
XFINITY Connect Inbox screen, View drop-down menu.

Options include:
  • Reading Pane At The Bottom
  • Reading Pane On The Right
  • Reading Pane Off
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Find this article at:

https://www.xfinity.com/support/internet/xfinity-connect-advanced-features/

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