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View and Change Your XFINITY WiFi Password

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Forgot your XFINITY WiFi password or looking to change it? No problem!

We understand that sometimes it can be hard to remember your WiFi password and network name so we made it easy to view and change it. You can:

Change Your WiFi Password Online

Changing your WiFi password online is easy. Just visit www.xfinity.com/wifipassword and follow the steps provided.

Please note that this online tool supports all current XFINITY wireless gateway models.

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View and Change Your WiFi Information in the XFINITY My Account App

  1. Open the XFINITY My Account app and log in with your XFINITY username, email address or mobile phone number and password. (For information on how to download the app to your mobile device, visit https://www.xfinity.com/apps.)
  2. Tap Internet at the bottom of the home screen.
  3. Tap the Device/Network name for which you wish to view or change the password.
  4. Tap Change WiFi Settings. Here, you will see WiFi network name and Password displayed. You can change the name and password by tapping in each text box and entering something new.
You can also text message your WiFi network information to yourself or a family member.
  1. Open the XFINITY My Account app and log in with your XFINITY username and password. (For information on how to download the app to your mobile device, visit https://www.xfinity.com/apps.)
  2. Tap Internet at the bottom of the home screen.
  3. Tap the Device/Network name for which you wish to share your WiFi information.
  4. Tap Show WiFi settings.
  5. Tap Share.

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View Your WiFi Information on X1

To view your wireless information via the X1 TV box, you can press the Microphone button on your Voice remote and say "What's my WiFi password?".

You can also:
  1. Press the xfinity button on your remote.
  2. Scroll down in the menu provided and select Help.
  3. Select the WiFi tile located in the Troubleshooting section.
  4. Your WiFi network name(s) and password will be displayed.
  5. For tips about how to connect your in-home network, select Connection Help.

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View Your WiFi Information for Your XFINITY Wireless Gateway

Your XFINITY wireless gateway comes with a default WiFi network name (sometimes called an SSID) and password (sometimes called a network key) that provides secure access to your in-home WiFi network. If you haven't changed your WiFi network name and password before, you can retrieve your default WiFi information on the side or bottom panel of your wireless gateway:
WiFi information from the bottom of a wireless router.

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Find Your WiFi Information on an Approved Modem and/or Router

If you don't have an XFINITY wireless gateway but use an approved modem and/or router with your XFINITY Internet service, you can retrieve your WiFi network name and password by consulting your equipment manufacturer's user manual. Visit MyDeviceInfo and click on the link specific to your equipment to see more product/technical support information.

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Additional Resources

Connecting Your Devices
For step-by-step instructions, including a brief video, on how to connect different kinds of devices, read about connecting to a WiFi network.

Share Your Network and Password information with Friends and Family
It’s easy to share your WiFi information with your friends and family.

Having trouble staying connected to your WiFi network?
Check out how to troubleshoot internet connections.

Support Chat for Your Questions
Visit https://customer.xfinity.com/help-and-support/chat.

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Find this article at:

https://www.xfinity.com/support/internet/view-change-wifi-password/

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