Get the most from your wireless home network by upgrading your equipment and updating firmware.
Because outdated equipment and firmware can slow down what would otherwise be a fast connection, you'll want to make sure your network setup is always up-to-date to get the most out of your XFINITY Internet service.
Like computers and mobile devices, new WiFi equipment models are released regularly. While you don't need to immediately update your equipment to keep your home network running, you could be missing out on improved services if you continue to use older models. As a result, be sure to check MyDeviceInfo to find out if your equipment (wireless gateway or modem) is compatible with your Internet speed. After referencing MyDeviceInfo for approved retail devices, visit xfinity.com/learn/offers for up-to-date information on the speeds and other offers available in your area.
Firmware is a program or set of instructions that controls hardware like a router or modem. Manufacturers periodically update their firmware. Depending on the WiFi equipment that you have, you may want to check the Internet for firmware updates to make sure you're still getting the best performance out of your equipment.
Using a Wireless Gateway
One advantage to leasing a wireless gateway from XFINITY is that we regularly update our firmware automatically, so you don't have to check for new updates. To learn about the different wireless gateways offered by XFINITY, read about feature comparisons for wireless gateways.
Using a Modem and Router
If you don't have a wireless gateway from XFINITY, you'll need to periodically check for updates. Generally, you can check for these updates through your router's administration site. For specific instructions, please see your router's user guide.
Note: Most routers support the following types of wireless connection: Wireless-G, which is older, and Wireless-N, which is newer and works better with the higher speed tiers offered by XFINITY. For these higher speeds, you'll want to make sure you have a router with a Wireless-N connection and at least a 2x2 antenna configuration.