Set Up Parental Controls for the Internet

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If you have kids, you might want to set Parental Controls to help you manage what sites and information they have access to on the Internet.

Depending on the type of Wireless Gateway you rent from Comcast, you can access Parental Control settings in one of two ways:
  • Through the XFINITY xFi app or web portal at www.xfinity.com/myxFi, from anywhere with an Internet connection. xFi is available for XFINITY Internet customers with a compatible xFi Gateway See our XFINITY xFi app overview for additional information.
  • Through the Wireless Gateway's Admin Tool website at http://10.0.0.1 using a computer or device that is currently connected to your home network (either wired or wirelessly). The Admin Tool is accessible for all XFINITY Wireless Gateway models.

XFINITY xFi

XFINITY xFi helps reduce the risk of children accessing age-inappropriate content from their devices using the xFi Parental Controls feature. Additionally, you can pause WiFi access over your home network instantly or during scheduled times with the Pause and Bedtime Mode features.
  • To access Parental Controls, Pause and Bedtime Mode, open the xFi app or visit www.xfinity.com/myxFi and sign in with your XFINITY username and password. See Home Network Customization and Control with XFINITY xFi for instructions.
  • If you've previously set up a device block or a scheduled block for a device from the Wireless Gateway's Admin Tool (http://10.0.0.1):
    • For a device block, you will see the device listed with a Pause icon indicating WiFi access over your home network is already paused. For a scheduled block for a device (i.e., Bedtime Mode), you will be notified that your prior settings will be cleared. When you Pause/Unpause a device, access Bedtime Mode or Port Forwarding, you will no longer be able to access similar features (block, scheduled block or port forwarding) through the Wireless Gateway's Admin Tool (http://10.0.0.1).

Wireless Gateway Admin Tool

  • Your wireless gateway allows you to block keywords in web addresses and specific sites; you can also control which computers these restrictions apply to.
  • To set Parental Controls visit the wireless gateway's Admin Tool website at http://10.0.0.1. For further instructions, see below.

Set up Website Blocking

Navigate by selecting Parental Control > Managed Sites. Using the Managed Sites menu, you can block access to certain websites from local devices. Select Enable, then:
  • Blocked Sites: Click Add and enter the URLs of the websites to be blocked, and set up a time schedule.
  • Blocked Keywords: Click Add and enter keyword(s) that appear on websites you want blocked, and set up a time schedule.
  • Trusted Computers: Specify the devices you would like to retain Internet access on your network by marking Yes next to the device name. If a device is selected as a Trusted Computer, it bypasses the configured Parental Control settings.
    Parental Controls Managed Sites screen
     

Managed Services

Navigate by selecting Parental Control > Managed Services. The Managed Services menu allows you to prevent access to applications and services. Select Enable, then:
  • Blocked Services: Click Add and define services and ports to be blocked using Parental Controls.
  • Trusted Computers: Specify the devices you would like to retain Internet access on your network by marking Yes next to the device name. If a device is selected as a Trusted Computer, it will bypass the configured Parental Control settings.
    Parental Control Managed Services

Managed Devices

Navigate by selecting Parental Control > Managed Devices. The Managed Devices menu displays information about devices that can be managed by rules. Select Enable, then:
  • Add Allowed Devices: Choose which devices, if any, are exempt from Parental Control rules.
  • Rules: Created reports display attempted violations of Parental Control rules.

Set up Internet Access Time Limits

  1. Log on to your router's administration site.
  2. Click the Select A Computer/Device button to select a computer connected to your home network.
  3. Check the Add button for the computer you want to limit - if you don't see the computer you would like to add, make sure the computer is turned on and click the Refresh button.
  4. In the Day(s) to Block section, check the box next to the day or days you want to limit. In the Time of Day to Block section, choose a Start time (e.g., 2:00 PM) and an End time (e.g., 6:00 PM). This time range will apply to each day you selected for the specific computer.
  5. Click Apply.
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Find this article at:

https://www.xfinity.com/support/internet/set-up-parental-controls-with-comcast-networking/

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