Connect a Device to Secure XFINITY WiFi

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Learn how to install the XFINITY WiFi app for Android, Mac OS X or Windows devices or a profile for iOS devices, to provide a secure, encrypted connection to genuine XFINITY WiFi (SSID: XFINITY) hotspots wherever they are available around town.

For more information about secure XFINITY WiFi, please see XFINITY WiFi Hotspots

Begin installation from https://wifi.xfinity.com/security

  • Ensure you are connected to the Internet and open the browser on the affected device.
  • If not on the XFINITY WiFi microsite already, go to the URL (https://wifi.xfinity.com/security) in the browser.
  • Alternatively, go to www.xfinity.com/wifi and click on the Security tab at the top of the page when it opens.
    Connect to a secure network page. Contains a 'Download Security Profile' button.
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Provision iOS Devices by Installing the iOS Profile for iPhone and iPad

  1. Click the dropdown box that says Download Security Profile and select the iPhone and iPad option.
    Connect to a more secure WiFi gateway page. This image shows a drop-down menu under the Download Security Profile button.
     
  2. Enter your XFINITY username and password and tap Sign In.
    Secure connect to XFINITY WIFI log-in page.
     
  3. Install the iOS profile on your device to connect automatically to secure XFINITY WiFi hotspots. Tap Begin Installation.
    Connect Securely to XFINITY WIFI Begin Installation page.
     
  4. Tap Install.
    XFINITY WiFi app Install Profile screen.
     
  5. Enter your iOS passcode, and tap Done.
    XFINITY WiFi app Enter Passcode screen.
     
  6. Once download is successful, the profile will help your iOS device to connect to secure XFINITY WiFi hotspots where available. Click Done.
    XFINITY WiFi app - Profile Installed screen.

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Provision Android Devices by Installing the XFINITY WiFi App

  1. Click the dropdown box that says Download Security Profile and select the Android via app option.
    XFINITY WIFI Secure Connect Page. This image features a Download Security Profile dropdown box.
     
  2. You will be automatically redirected to the Google Play Store. Install the latest version of the XFINITY WiFi app from Google Play. The app is available for Android version 4.4 and above.
    XFINITY WIFI App Download page for Android.
     
  3. Launch the app, enter your XFINITY username and password as well as a device name, and tap Sign In.
    XFINITY WiFi app sign-in screen.
     
  4. Tap Get Started.
    XFINITY WiFi app - Features/Get Started screen.
     
  5. Once download is successful, the app will help your Android device to automatically connect to secure XFINITY WiFi hotspots where available.

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Provision Mac OS X Devices by Installing the XFINITY WiFi App

  1. Click the dropdown box that says Download Security Profile and select the OS X (Mac) option.
    Connect to a more secure WiFi gateway page. This image shows a drop-down menu under the Download Security Profile button.
     
  2. Follow the OS prompts/instructions to install the XFINITY WiFi app.
    A series of installation screens for XFINITY WIFI app for iOS.
     
  3. Once installation is complete, launch the XFINITY WiFi app and sign in:
    • Enter your XFINITY email or XFINITY username and password
    • Enter a friendly name for the device that you are signing in with (e.g. Jen’s Tablet)
    • Click Sign In
    XFINITY WIFI Sign-in screen for iOS.
     
  4. Once installation is successful, the app will help your Mac device to automatically connect to secure XFINITY WiFi hotspots where available.
    iOS taskbar with WIFI connectivity.
     
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Provision Windows Devices by Installing the XFINITY WiFi App

Note: the XFINITY WiFi app for Windows is compatible with Windows 7 and above.
  1. Click the dropdown box that says Download Security Profile and select the Windows option.
    Connect to a more secure WiFi gateway page. This image shows a drop-down menu under the Download Security Profile button.
     
  2. You will receive a prompt to run or save the installer for the XFINITY WiFi app. Click on the Run button to download the app and begin the installation process.
  3. Follow the prompts/instructions to install the XFINITY WiFi app.
    XFINITY WIFI App installation screens for Windows.
     
  4. Once download is complete, launch the XFINITY WiFi app and sign in:
    • Enter your XFINITY email or XFINITY username and password
    • Enter a friendly name for the device that you are signing in with (e.g. Jen’s Tablet)
    • Click Sign In
    XFINITY WIFI Log-in Screen.
     
  5. Once installation is successful, the app will help your Windows device to automatically connect to secure XFINITY WiFi hotspots where available.
    XFINITY WIFI Wireless connection icon in taskbar.
     
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Verify XFINITY Username In Use

The instructions below detail how to verify the XFINITY username that you are currently logged in with when using the XFINITY WiFi Application.
  1. If you are logged in when you open the XFINITY WiFi app, you will see the Mapview screen. Click on Settings at the bottom of the screen.
    The Mapview screen of the XFINITY WiFi app.
     
  2. Your XFINITY username with which you are currently logged in will be listed under the Sign in as a different user heading.
    The Settings screen of the XFINITY WiFi app.
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Find this article at:

https://www.xfinity.com/support/internet/provision-devices-secure-xfinity-wifi/

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