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Manage Calling Features and Voicemail - XFINITY Connect Help

The Preferences tab allows you to manage your XFINITY Voice preferences directly from XFINITY Connect.

Accessing Voice Preferences

  1. Go to http://www.xfinity.com/ and click the Menu button. Menu button
  2. Select the Voice icon in the drop-down list.
  3. Log in using your XFINITY username or email and password.
  4. Ensure you are on the Voice tab.
  5. Click on the settings icon Settings icon in the top-right corner of the page, and select Settings.
  6. Select the option from the navigation menu to access the preference you would like to change.
XFINITY Connect Readable Voicemail Notifications page.

Preferences Tab Options

Readable Voicemail Notifications
Refer to an overview of readable voicemail and preferences.

Call Forwarding
Under Call Forwarding or Advanced Call Forwarding, you have the option to:
  • Forward all your calls to a specified number
  • Forward calls from up to 25 callers to one specified number
Instructions for Call Forwarding

Call Blocking
Under Call Blocking, you have the option to:
  • Block all anonymous calls
  • Choose specific phone numbers for call blocking
Instructions to Block Calls

Checking Voicemail
Under Checking Voicemail, you have the option to:
  • Deactivate voicemail PIN requirement
  • Change to Spanish
Instructions for Checking Voicemail

Change Your Voicemail PIN
Under Change Your Voicemail PIN, instructions are provided to change voicemail PIN online or over the phone.
Instructions on how to Change Your Voicemail PIN

Block Telemarketers with Nomorobo
Under Block Telemarketers with Nomorobo, instructions are provided to sign up for Nomorobo to block robocalls from telemarketers.
Instructions on how to Change Your Voicemail PIN

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