You can use your own modem, router, or gateway instead of renting equipment from Xfinity. Before you buy a device, make sure it works with Xfinity services and supports your internet speed.
The Xfinity WiFi Gateway offers strong WiFi coverage, fast speeds, built-in security features, and access to millions of Xfinity WiFi hotspots.
Check if a device works with Xfinity
Before buying your own equipment:
- Go to My Device Info.
- Sign in for personalized results.
- If you don't sign in, enter your address. Then, select Search to see compatible devices.
- Go to xfinity.com/learn/offers to review internet speeds and offers available in your area.
If you’re not sure which services you have, check your Xfinity account.
Note: Members in communities with internet delivered to the units over fiber can use routers purchased from third-party retailers. Any standard router compatible with your speed tier can be used, no need to use My Device Info. You would be responsible for installing, connecting, and configuring the device. For more, see Member-owned and managed Ethernet router options for fiber internet service.
FAQs
Can I use my own modem?
Yes. Your modem must work with Xfinity and support your internet speed. Check compatibility at My Device Info before you buy.
What am I responsible for when using my own equipment?
You are responsible for:
- Keeping your device updated and secure.
- Using equipment that supports your internet speed.
- Troubleshooting problems with your device.
- Setting up and managing your WiFi security.
How do I find the right device?
Sign in to My Device Info to see devices that work with your service. If you’re not a customer, enter your address to find compatible options.
Notes:
- Most modems need a separate router to provide WiFi and work with services like Xfinity Home.
- For members in properties with internet delivered to the units over fiber, any standard router compatible with your speed tier can be used.
What if my device isn't supported?
If your device isn't supported, it won’t work with Xfinity. You’ll need to rent an Xfinity WiFi Gateway or buy a supported device. The latest Xfinity Internet plans include the Xfinity Gateway at no extra cost.
To learn more, see Benefits of renting an Xfinity Gateway.
Can I use Xfinity Prepaid or NOW Internet equipment with Xfinity Internet services?
No. Xfinity Prepaid and NOW Internet equipment doesn’t work with Xfinity Internet services.
Can I use my own device with Gigabit Internet?
Yes. Your device must support Gigabit speeds. Go to xfinity.com/gig to learn more.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.
