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Configure Windows 10 Network Settings for XFINITY Internet

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This article lists the steps to configure Windows 10 network settings for XFINITY Internet on your computer. This article also lists the steps to:
  • Obtain an Internet Protocol (IP) address automatically (both IPv4 and IPv6)
  • Obtain the Domain Name System (DNS) server address automatically
  • Verify the IP address is Dynamic Host Configuration Protocol (DHCP) Enabled
  • Clear all the Windows Internet Name Service (WINS) addresses
  • Set the Network Basic Input/Output System (NetBIOS) option to default

Configure Settings

Follow these steps to configure Windows 10 network settings on your computer.
  1. Right-click on Start.
  2. Select the Network Connections option.
    Network connections highlighted in Start menu.
     
  3. Double-click on the network connection you are using.
    Network Connections screen with available network connections.
     
  4. Click Properties (you must be logged in as Administrator, or you will be prompted to log in).
    Ethernet Status page with "Properties" button in bottom left corner.
     
  5. Click the Networking tab.
  6. Select the Internet Protocol Version 4 (TCP/IPv4) connection item.
  7. Click Properties.
    Ethernet Properties page, "Networking" tab highlighted with Properties button to the lower right.
     
  8. Click the Obtain an IP address automatically radio button. Then, click the Obtain DNS server address automatically radio button.
  9. Click Advanced....
    Internet Protocol Version 4 (TCP/IPv4) Properties page with "Obtain an IP address automatically" and "Obtain DNS server address automatically" highlighted.
     
  10. Click the IP Settings tab to verify that the IP address is DHCP Enabled.
    Advanced TCP/ICP Settings page with "DHCP Enabled" highlighted.
     
  11. Click the DNS tab to view all the DNS server addresses and suffixes.
    Note: The DNS server addresses field should be empty. If it contains any addresses, remove them. If DNS addresses are listed, continue to step 12. If not, proceed to step 14.
  12. Select the DNS suffixes.
  13. Click Remove.
  14. Select the Append primary and connection specific DNS suffixes radio button.
  15. Place a check mark next to Register this connection's addresses in DNS.
    Advanced TCP/IP Settings page with "DNS" tab selected.
     
  16. Click the WINS tab.
    Note: If there are WINS addresses, proceed to step 17. If not, proceed to step 19.
  17. Select the WINS addresses.
  18. Click Remove.
  19. Click the Default: radio button in the NetBIOS setting section, then click OK.
    Advanced TCP/IP Settings page with "WINS" tab selected.
     
  20. Return to the network connection properties window, and select the Internet Protocol Version 6 (TCP/IPv6) connection item.
  21. Click Properties.
    Ethernet Properties page with "Internet Protocol Version 6 (TCP/IPv6)" highlighted.
     
  22. Click the Obtain an IPv6 address automatically radio button. Then, click the Obtain DNS server address automatically radio button.
  23. Click Advanced....
    Internet Protocol Version 6 (TCP/IPv6) Properties page with "Obtain an IP address automatically" and "Obtain DNS server address automatically" selected.
     
  24. Click the DNS tab to view all the DNS server addresses and suffixes.
    Note: The DNS server addresses field should be empty. If it contains any addresses, remove them. If DNS addresses are listed, continue to step 25. If not, proceed to step 27.
  25. Select the DNS suffixes.
  26. Click Remove.
  27. Select the Append primary and connection specific DNS suffixes radio button.
  28. Place a check mark next to Register this connection's addresses in DNS.
  29. Click the OK button.
    Advanced TCP/IP Settings page with "DNS" tab selected.
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Find this article at:

https://www.xfinity.com/support/internet/configure-windows-10-settings/

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