Configure Outlook for Comcast Email

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To configure your Microsoft Outlook 2013 client to work with Comcast email, follow the steps below.

Note: These instructions also apply to Microsoft Outlook 2016.

How to Configure Microsoft Outlook

  1. Open Outlook 2013 or Outlook 2016.
  2. Click the File menu.
  3. Click the Account Settings button, then select Account Settings…
  4. Click New…
  5. Select the E-mail Account radio button, then click Next.
    In the Add Account Screen, the E-mail Account option is selected.
     
  6. Select Manual setup or additional server types and click Next.
    In the Auto Account Setup screen, the Manual setup or additional server types option is selected.
     
  7. Select POP or IMAP. Click Next.
  8. Enter your name into the Your Name: field and your full email address into the E-mail Address: field (including the @comcast.net portion of your email address).
  9. Select IMAP in the Account Type: field.
  10. Enter imap.comcast.net into the Incoming mail server: field.
  11. Enter smtp.comcast.net into the Outgoing mail server (SMTP): field.
  12. Confirm your XFINITY username has automatically been entered into the User Name: field.
  13. Enter your password into the Password: field.
  14. Click More Settings…
    In the Add Account Screen, the POP and IMAP Account Settings are displayed and the More Settings button is highlighted.
     
  15. Click the Outgoing Server tab.
  16. Click the check-box for My outgoing server (SMTP) requires authentication.
  17. Confirm the radio button for Use same settings as my incoming mail server is selected. Then click the Advanced tab.
    The Outgoing Server Tab of the Internet E-mail Settings screen is displayed. The My Outgoing server (SMTP) requires authentication box is checked and the Use Same settings as my incoming mail server option is selected.
     
  18. Enter 993 in the Incoming server (IMAP): field.
  19. Select SSL from the drop-down box for Use the following type of encrypted connection:.
  20. Enter 587 in the Outgoing server (SMTP): field.
  21. Select TLS from the drop-down box for Use the following type of encrypted connection:.
  22. Click OK.
    The Advanced tab of the Internet E-mail Settings screen is displayed and the Purge items when switching folders while online box is checked.
     
  23. Click Next. Outlook will perform a test of the account settings.
  24. Click Close when the test completes.
    The Tasks tab of the Test Account Settings screen is displayed and the Close button is highlighted.
     
  25. Click Finish.
  26. Click Close.
Congratulations! You're done re-configuring your Outlook client to send and receive Comcast email.
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Find this article at:

https://www.xfinity.com/support/internet/configure-outlook-2013-email/

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