About Your Router or Wireless Gateway

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Find out specific information about Comcast-supported routers and gateways.

WiFi Information

WiFi networks are about convenience and providing wireless Internet access around your home. To make sure you are getting the most out of your network, you'll want to make sure you have the proper equipment. You can find out more about what devices you'll need to establish your wireless network by reading about Home Networking, or use the chart below to quickly find useful information about Comcast-approved gateways, routers and modems, including:
  • Which protocol your router supports.
  • How to access your equipment to upgrade firmware or update security information.
  • How to reset your router if you lose or forget your security setting, or to resolve certain technical issues.
  • Where to find the default login and password for initial installation or for resetting your device to its original factory settings.

Then, you can access your equipment through a desktop icon or through the URLs provided.

Device, Access and Reset Information

Device Information
 
Access Information
 
Reset Information
 
Wireless Gateways 
   
Wireless Gateway 1 
Wireless Gateway 1
(Model numbers TG852G, TG862G, SMCD3DNV, TC8305C), Wireless Gateway 2 (Model number DPC3939) or Wireless Gateway 3 (Model numbers DPC3941T, TC8717, TG1682G).
802.11n
  • Router Login: http://10.0.0.1
  • Login Name (case sensitive): admin
  • Login Password (case sensitive): password
  • SSID (Network name): Printed on bottom of device label
  • Network Key: Printed on bottom of device label
     
Customers can use the secure default SSID and Network Key without having to access the user interface.
  1. Press and hold the default Reset button, located on the back of the device for at least 15 seconds.
  2. Release the default Reset button and wait for the router to reboot.
Routers
Netgear WNR1000 
Netgear WNR1000
802.11n1x1
  • Router Login: http://www.routerlogin.net or
    http://192.168.1.1
  • Login Name (case sensitive): admin
  • Login Password (case sensitive): password
  • Firewall Inbound: Disabled
  • Firewall Outbound: Enabled
  • Wireless Communication: Enabled
  • SSID Name: NETGEAR
  • Security: Disabled
  • Broadcast SSID: Enabled
  1. Press and hold the default Reset button, located on the back of the device, until the power light blinks (about 10 seconds).
  2. Release the default Reset button
    and wait for the router to reboot.
For detailed set-up information, see Detailed Setup Instructions for the Netgear WNR1000.
WNR3500 
WNR3500
802.11n2x2
 
  • Router Login: http://www.routerlogin.net or
    http://192.168.1.1
  • Login Name (case sensitive): admin
  • Login Password (case sensitive): password
  • Firewall Inbound: Disabled
  • Firewall Outbound: Enabled
  • Wireless Communication: Enabled
  • SSID Name: NETGEAR
  • Security: Disabled
  • Broadcast SSID: Enabled
  1. Use a sharp object such as a pen or a pointed, non-metallic object to press and hold the Restore Factory Settings button, located on the rear panel of the router, for about 20 seconds.
  2. Release the Restore Factory Settings button, and wait for the router to reboot.
Linksys WRT310N 
Linksys WRT310N
802.11n2x2
 
  • Router Login: http://192.168.1.1
  • Username: "blank"
  • Password: admin
Press and hold the Reset button, located on the back of the device, for approximately five seconds, or restore the defaults from Administration > Factory Defaults in the router's web-based utility.
 
Netgear WGR614v8 
Netgear WGR614v8
802.11g
 
  • Router Login: http://www.routerlogin.net or
    http://192.168.1.1
  • Username: admin
  • Password: password
  • SSID: netgear
  • Channel: auto
  • Security: none
  • WPA/WEP Passphrase: none
  1. Use a sharp object such as a pen or a pointed, non-metallic object to press and hold the Restore Factory Settings button, located on the rear panel of the router, for about 20 seconds.
  2. Release the Restore Factory Settings button, and wait for the router to reboot.
Legacy Gateway Devices  

Note: These devices are End of Life (EOL) and have limited support.  
Netgear CG814v 1&2 
Netgear CG814v 1&2
802.11g

 
Linksys WCG200v 1&2 
Linksys WCG200v 1&2
802.11g

    Linksys BEFCMUH4 
Linksys BEFCMUH4
802.11g
  • Username: comcast
  • Password: 1234
  1. Double-click the Comcast Home Networking icon on your desktop.
    Comcast home networking icon
     
  2. Select Comcast Home Networking Customer Interface.
  3. Enter your Comcast Gateway username and password. If you don't have a Comcast Home Networking icon on your desktop open your Web browser and go to http://192.168.0.1.
  4. Enter your Comcast Gateway username and password in the space provided.
 

About Wireless Gateways

For additional information, see About Wireless Gateways.

If you don’t have a Wireless Gateway or router from XFINITY, but use an approved modem and/or router with your XFINITY Internet service, visit MyDeviceInfo and click on the link for your equipment to see more product/technical support information. After referencing MyDeviceInfo for device information, visit xfinity.com/learn/offers for up-to-date information on the speeds and other offers available in your area.
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Find this article at:

https://www.xfinity.com/support/internet/comcast-supported-routers-gateways-adapters/

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