What is XFINITY Home - Secure?

XFINITY Home - Secure gives you peace of mind with a total home security and automation solution. Look after your home, family and valuables from anywhere using your computer, tablet or smartphone. Get 24/7 professional monitoring on a secure network, and remotely control your home from one easy-to-use website or mobile app.

Visit the XFINITY Home website or call 1-888-223-5723 to learn more.

Learn More About XFINITY Home - Secure

What You'll Get

All XFINITY Home - Secure packages include the following equipment to give you instant access to the next generation of home security:
  • Touchscreen Controller
  • Door and Window Sensors
  • Wireless Keypad
  • Motion Detector
XFINITY Home - Secure connects to a certified Central Monitoring Station through a broadband connection with cellular backup (at no additional cost) to ensure that when power is lost, you and your family are still safe.

Set customized rules to automate your XFINITY Home - Secure devices. Get real-time text and email alerts every time a door or window is opened. With remote capabilities, XFINITY Home - Secure can be accessed from your smartphone, tablet or computer. Forgot to arm your system? Want to turn it off when you pull into the driveway? No problem - you can do that and much more from anywhere, using the XFINITY Home App for Mobile Devices (see XFINITY Home App for Mobile Devices - Getting Started).

Additional features and equipment can expand your ability to automate your home.
  • EcoSaver: Learns your heating and cooling preferences and fine tune your Thermostat settings to run your system more efficiently. Free with Thermostat purchase (see What is EcoSaver for XFINITY Home and How do I Get It?).
  • Live Video Monitoring: Monitor your home in real time from your smartphone, tablet or computer and take pictures and video clips you can download and save. Free with Camera purchase.
  • 24/7 Video Recording: Monitor your home in real time from your smartphone, tablet or computer. Quickly scan through 10 days of video clips automatically bookmarked when your Cameras detected motion. Requires compatible Camera and costs $9.95 per month per Camera (see 24/7 Video Recording for XFINITY Home - FAQs).
Please visit the XFINITY Home website to view our features, equipment and packages.

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What You'll Need During Installation

  • High-speed Internet service. We recommend a minimum broadband speed of 750 Kbps upload/download.
  • A computer with Internet access and a web browser.
  • The username and password for your primary XFINITY account.
  • The names and phone numbers of the individuals who should be contacted in case of an emergency.
  • A qualified Authorized Signer must be present. This doesn't need to be the account holder. The Authorized Signer will decide the location and type of equipment installed, and may execute the contract.
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Warranty and Maintenance

A warranty is included with XFINITY Home - Secure. See What is the XFINITY Home Limited Warranty? for coverage details.

If you have any issues with your equipment, you can always contact us.

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