Learn how to use your Xfinity Home touchscreen to remove a Lock from your Xfinity Home system.
What you'll need
- Xfinity Home
- Access to your touchscreen
- Your Master Keypad Code
Difficulty
Easy
Removing a lock
- On your Home screen:
- Swipe up to open the dashboard (if applicable), tap the gear icon, then tap Devices.
- Or, if your touchscreen has apps, tap the Settings icon.
- Enter your Master Keypad Code.
- On the Categories screen, tap Home Devices.
- On the Home Devices screen, tap Door Locks.
- On the Door Locks screen, tap Delete Door Locks.
- Tap the Lock that you want to remove.
- Tap Yes to confirm.
Congratulations! You've successfully removed the Lock from your system.
Additional information
Visit our Online Support Center to find common solutions.
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