X1 Power Saver FAQs

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Have questions about the Power Saver feature for the XFINITY X1? Please read the frequently asked questions below.

FAQs

What is Power Saver?
Power Saver is a feature that saves you money by reducing the amount of energy your TV Box uses. You'll know when your X1 TV Box is in Power Saver mode because the green/blue power light on the front panel of the device will be off. (When the green/blue light is on, the device is in On mode.)

How do I turn on Power Saver?
To put your device in Power Saver mode:
  • Press the Power button on the front of your X1 TV Box.
  • You can also get your TV Box to automatically go into Power Saver mode after a few hours by setting a timer in Settings > Device Settings > Power Preferences.
  • Once your TV Box is in Power Saver mode, turn it back on by pressing any button on your remote control.

How much energy can be saved with Power Saver?
Your energy savings depend on the specific X1 TV Box type (DVR or non-DVR), how much time the device is in Power Saver mode and what power-saving activities are going on behind the scenes (such as scheduled recordings). Because of these variables, we can't say exactly how much energy your TV Box saves in Power Saver mode. However, to maximize your energy savings, you should always put your TV Box in Power Saver mode when you are done watching TV.

Will my recordings still happen if my X1 TV Box is in Power Saver mode?
Absolutely! Power Saver will not affect the critical background services provided by your TV Box, like recording your favorite TV programs - or playing on other devices via AnyRoom DVR.

Should I turn my X1 TV Box off when I am done watching TV?
Yes - power savings depend to a large degree on how much time the device is in Power Saver mode. To maximize your savings, always put your TV Box in Power Saver mode. Alternatively, you can get your TV Box to automatically go into Power Saver mode after a few hours. For details, see the How do I turn on Power Saver? section above.

Why can't I turn off my X1 TV Box with my remote control?
This feature was disabled to address issues that our customers had with keeping their TV and TV Box power synchronized. Because the remote communicates with the TV and TV Box using different signaling technologies, one device would sometimes get turned off while the other was turned on. We do realize that disabling the Off button on the remote control isn't ideal, and we are looking into options to address this issue. In the meantime, you can turn the TV Box off using the Power button in its front panel.
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Find this article at:

https://www.xfinity.com/support/cable-tv/x1-power-save-faqs/

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