Screen Saver Causes XFINITY My Account App to Close

When using the X1 XFINITY My Account app, Screen Saver causes the application to exit.

Steps to Resolve Issue

To resolve this issue, reopen the X1 XFINITY My Account app from the Apps dashboard.

If you continue to experience issues, please visit our Discussion Forum Community from any Internet-connected device. Chances are, your question has already been asked and answered. If not, post your question and get answers from Comcast employees and/or customers like you.

Or, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.

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