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  3. APPS - 04021 - Something's Not Quite Right - X1 Error Message

APPS - 04021 - Something's Not Quite Right - X1 Error Message

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Learn how to resolve the XFINITY My Account app for the XFINITY X1 error code "APPS - 04021."

Next Steps

When this error occurs, you will see the following message on your TV:

"We’re having trouble processing your payment. Please try again. If the problem persists, please visit xfinity.com/myaccount."

Please review and confirm your payment details online via My Account. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.
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Find this article at:

https://www.xfinity.com/support/cable-tv/x1-my-account-app-on-tv-errorcode-apps-04021/

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