Find and Use the X1 Help Menu

The Help menu on XFINITY X1 allows you to restart your device, set up your remote control, check for service outages, view your WiFi name and password, watch helpful videos about our products and more.

Note: X1 Tips and Tricks and our Help Videos are available in both English and Spanish. To change your language preference for audio or navigation, see Manage Audio Language and Mode in the X1 Guide.

Find the X1 Help Menu

  1. Press the A button on the remote control or choose the Help option from the Settings menu.
  2. Select one of the following options or navigate to the Help Videos.
    Various options in the X1 help menu.
  3. Press OK to watch any of the available Help Videos.
    Various options in the Help Videos section of X1.

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