1. Back to Support
  2. Back to XFINITY TV
  3. XRE-22 VM-5 - Subscription Required - X1 Error Message

XRE-22 VM-5 - Subscription Required - X1 Error Message

This article provides instructions on resolving the "XRE-22 VM-5 - Subscription Required" error.

When this error occurs, you will see the following message on your device:
  • "Subscription Required. To watch this program, please call 1-800-XFINITY for ordering information. We apologize for any inconvenience."

Next Steps

If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.

Find this article at:


Was This Article Helpful?

Rate this article on a scale of 1 - 5

Related Articles

Need more help? We're on it.

Find an XFINITY Store or service center near you.