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  3. XRE-09015 -Your Remote is not Programmed - X1 Error Message

XRE-09015 -Your Remote is not Programmed - X1 Error Message

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This document provides instructions on what to do if you receive the "XRE-09015" error on your TV.

Next Steps

Follow the steps provided by the on-screen message. You may also see the instructions for pairing your remote with your TV box.

If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.
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Find this article at:

https://www.xfinity.com/support/cable-tv/x1-errorcode-xre-09015/

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