1. Back to Support
  2. Back to XFINITY TV
  3. XRE-06004 - Something's Not Quite Right - X1 Error Message

XRE-06004 - Something's Not Quite Right - X1 Error Message

Print
This article provides instructions on what to do if you are receiving the XRE-06004 "Something's not quite right" error on your TV.

Next Steps

When this error occurs, you will see the following message on your TV:

"Something's not quite right.

Sorry, we're having trouble with your request. Please give us a few minutes then try again."

Follow the steps provided by the on-screen message. If you have recently restarted your TV box, you may need to wait for the DVR functionality to fully start up before attempting to play a recording.

If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.
Print

Find this article at:

https://www.xfinity.com/support/cable-tv/x1-errorcode-xre-06004/

Was This Article Helpful?

Rate this article on a scale of 1 - 5

Related Articles

Need more help? We're on it.

Find an XFINITY Store or service center near you.