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  3. XRE-00273 - Sorry, Instant Replay Isn't Working - X1 Error Message

XRE-00273 - Sorry, Instant Replay Isn't Working - X1 Error Message

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This article provides instructions on what to do if you are receiving the "XRE-00273 - Sorry, Instant Replay isn't working" error on your TV.

Next Steps

When this error occurs, you will see the following message on your TV:

"Sorry, Instant Replay isn't working.
You can continue watching, but you won't be able to pause or rewind live TV. Please call 1-800-XFINITY and we'll help get your Instant Replay working again."

If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.
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Find this article at:

https://www.xfinity.com/support/cable-tv/x1-errorcode-xre-00273/

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