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  3. XRE-0017 - The Application Could not Load the Main Menu - X1 Error Message

XRE-0017 - The Application Could not Load the Main Menu - X1 Error Message

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This article provides instructions on resolving the "XRE-0017 - The application could not load the main menu" error.

Next Steps

When this error occurs, you will see the following message on your device:
  • "The application could not load the main menu. The XRE server was probably not deployed correctly. "
To resolve this issue, you may need to restart your TV box. For more information, please see Reboot Your X1 TV Box.

If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.
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Find this article at:

https://www.xfinity.com/support/cable-tv/x1-errorcode-xre-0017-the-application-could-not-load-main-menu/

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