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XH-8000 - XFINITY Home app for X1 Error Message

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This article provides instructions on resolving the XH-8000 error with the XFINITY Home app for XFINITY X1.

Next Steps

When this error occurs, you will see the following message:
  • "Xfinity Home: Cannot connect to Home Security Service, please try again later."
To resolve this issue, please follow these steps:
  1. Exit the XFINITY Home app for X1. Then, relaunch the app.
If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.
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Find this article at:

https://www.xfinity.com/support/cable-tv/x1-errorcode-xh-8000/

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