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  3. APPS-04155 - Sorry, This App Won't Open - X1 Error Message

APPS-04155 - Sorry, This App Won't Open - X1 Error Message

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This document provides instructions on what to do if you receive the "APPS-04155 - Sorry, this app won’t open right now" error on your TV.

When this error occurs, you will see the following message on your TV:

"Sorry, this app won't open right now.

Please give us a few minutes then try again.

If this problem continues please call 1-800-XFINITY and we'll get this taken care of as quickly as possible."

Next Steps

If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.
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Find this article at:

https://www.xfinity.com/support/cable-tv/x1-errorcode-xcl4002-app-will-not-open/

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