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  3. RDK - 03047 - Unable to Tune Channel - X1 Error Message

RDK - 03047 - Unable to Tune Channel - X1 Error Message

This article provides instructions on resolving the "RDK - 03047" error.

When this error occurs, you will see the following message:
  • "Unable to Tune Channel. We're unable to tune to channel (New Channel Call Sign + #) at this time. Please wait a few minutes and try again."

Next Steps

To resolve this issue, you may need to restart your TV box. For more information, please see Reboot Your X1 TV Box. Or, you can tune to another channel and try to tune back to the channel you would like to watch.

If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.

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