1. Back to Support
  2. Back to Accessibility
  3. Back to Closed Captioning
  4. Turn Closed Captioning On or Off on X1

Turn Closed Captioning On or Off on X1

Print
In this article, you can learn how to turn Closed Captioning on or off using the XFINITY X1 On-Screen Guide.

Turn Closed Captioning On or Off Using the X1 Voice Remote

Closed Captioning (CC) can now be turned on or off using the X1 Voice Remote. Simply press and hold the microphone (Mic) button, and say "Turn on Closed Captioning" or "Turn off Closed Captioning."

Acquaint yourself with the extended list of voice commands.

Turn Closed Captioning On or Off While Watching a Program

Every time the playback functionality options appear on-screen, a list of the accessibility settings currently enabled will be visible underneath the transport bar.

You can also check the status of accessibility settings directly from the playback controls. Reach the accessibility buttons by pressing down, and then the right or left arrows to reach the button of your choice.

If those options are collapsed, simply select the collapsed button, and it will expand to show all three accessibility buttons: Video Description (D), Secondary Audio Programming (SAP) and Closed Captioning (CC).

Turn Captions On or Off Using the X1 Accessibility Settings Menu

To access Accessibility Settings:
  1. Using the remote, press the xfinity button.
  2. Highlight Settings (the gear icon) and press OK.
    X1 Main Menu displays with Settings option highlighted.
     
  3. Highlight Accessibility Settings and press OK.
    Settings menu displays with Accessibility Settings highlighted.
     
  4. Highlight Closed Captioning.
    Accessibility Settings Menu displays with the Closed Captioning option highlighted.
     
  5. Press OK to toggle the feature On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).
    The Closed Captioning Options listing is second from the top, directly beneath the option to toggle Closed Captioning on or off.
     
  6. If you would like to choose your own font, background and window styling options, select Custom in the Closed Captioning Style field. If you wish to receive the Closed Captioning style chosen by the programmer for easy reading, switch the style to Auto.
    Closed Captioning Options screen: The Closed Captioning Style field is second from the top.
     
  7. Press Exit when finished. You must change the channel for the changes to take effect.
Print

Find this article at:

https://www.xfinity.com/support/cable-tv/x1-closed-captioning/

Was This Article Helpful?

Rate this article on a scale of 1 - 5

Related Articles

Need more help? We're on it.

Find an XFINITY Store or service center near you.