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  3. 3329.404 - Problem Playing Your Video - Ultra HD Sampler App Error Message

3329.404 - Problem Playing Your Video - Ultra HD Sampler App Error Message

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Learn how to resolve the 3329.404 error when using the Ultra High Definition (HD) Sampler app.

Next Steps

When this error occurs, you will see the following message on your TV:

"There was a problem playing your video. Please try again. If your problem persists, contact us at 1-800-310-8043 with error code 3329.404."

If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.
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Find this article at:

https://www.xfinity.com/support/cable-tv/uhd-errorcode-3329-404/

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