Record more of the shows you love without worrying about filling up your DVR. External DVR storage allows you to expand your existing TV Box's DVR storage capacity with an external hard drive. Record and play back shows as you normally would and enjoy the increased storage.
Supported models
Before purchasing an external hard drive, check to make sure that you have a supported Xfinity DVR TV Box model. If you have a compatible TV Box, you can purchase an external hard drive directly from a store or build your own external drive. The external hard drive must be connected to the TV Box's eSATA port with an eSATA cable.
The following models of TV Boxes support external hard drives.
- Motorola DVR TV Boxes: DCH3416, DCH6416, DCT3412, DCT3416, DCT6412, DCT6416, DCX3501, RNG200N. If your Motorola DVR has an eSATA port on the back, it should support external hard drives with up to two terabytes of storage capacity.
- Cisco/Scientific Atlantic (SA) DVR TV Boxes: Cisco RNG200, Cisco RNG200N, SA 8000, SA 8000HD, SA 8010, SA 8010HD, SA 8300, SA 8300HD/HDC. If your Cisco or Scientific Atlanta DVR has an eSATA port on the back, it should support external hard drives with up to one terabyte of storage capacity.
Note: External hard drives are not available with Xfinity X1 TV Boxes.
Customer support
If you are having an issue with your external hard drive, please contact the hard drive manufacturer for support.
FAQs
Please see our answers to FAQs about external hard drives.
Note: DVR service requires an Xfinity TV subscription and a DVR TV Box. A monthly charge for DVR Service applies. Xfinity service not available in all areas.
Additional information
Visit our Online Support Center to find common solutions.
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