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  4. Turn Video Description On and Off Using the X1 On-Screen Guide

Turn Video Description On and Off Using the X1 On-Screen Guide

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This article provides instructions on how to enable Video Description using the XFINITY X1 On-Screen Guide.

Learn how to find programs that have video description.

Get information on the X1 talking guide voice guidance feature.

Find out how to access Comcast's Accessibility services with X1.

Enable video description using voice control with the X1 voice remote

The easiest way to turn video description on or off is to use voice control.

While watching full screen video, press and hold the voice control button on your X1 voice remote and say "video description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.

If video description is available on the program you're watching, it will begin playing immediately. If you hear another language or no audio at all, press and hold the voice control button and say "video description" again to turn video description off.

X1 also makes it easy to find programs that have video description.

Enable Video Description Using the Transport Bar

  1. While watching full-screen video, press the down arrow on your XFINITY remote. The transport bar will pop up on the lower third of the screen.
  2. Press the left arrow twice to highlight the Video Description on/off option on the screen (the Video Description logo).
  3. Press OK to turn Video Description on or off.

Enable Video Description via the Accessibility Settings Menu

  1. Press the xfinity button on the remote control from any screen to bring up the X1 main menu. The xfinity button is rectangular and is located above the up arrow key.
  2. Use the xfinity button or the up/down arrow buttons to navigate to the Settings menu, represented by the gear icon on the right-hand side of the menu. Press the OK button in the center of the arrow keys to enter the menu.
    The Settings menu with gear icon highlighted.
     
  3. Once in the Settings menu, use the arrow buttons to navigate to Accessibility Settings. Press OK to select it.
    Settings menu with Accessibility Settings highlighted.
     
  4. From Accessibility Settings, use the arrow buttons to navigate to Video Description. Press OK to toggle Video Description On or Off.
    Accessibility Settings screen with Video Description highlighted.
     
  5. You can now press Exit to return to viewing your program. If the program has a Video Description track, you will now hear Video Description.
    • Note: You won't hear Video Description when a commercial is being broadcast. You also may not hear Video Description during scenes primarily featuring dialogue, since there may not be much on-screen action to describe.
  6. To turn off Video Description, simply repeat these steps from the Accessibility Settings menu.

As you browse the guide on your TV, the information for each program will note whether Video Description is available, indicated by the Video Description logo:
Video Description logo.

If enabled, voice guidance will announce the availability of Video Description as you explore the program's information in the guide. (Get more information on the X1 talking guide voice guidance feature.)

X1 Programming Guide screen.

Video Description Indicator

Programs available with the Video Description option will appear with a D)) indicator or icon for quick and easy identification.
Video Description indicator highlighted among other icons in Details section.

From the Guide: Select Info and view the right column of the screen to determine if the D)) indicator is displayed.

From On Demand: Select Watch options or a specific show to determine if the D)) indicator is displayed. Note that in the Watch options, not all programs will display the D)) indicator. Press the down arrow on your XFINITY remote to find the program option with the D)) indicator.

Note: Video Description indicators will display whether you are in English or Spanish menu navigation. Learn how to change the language of the Video Description.
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Find this article at:

https://www.xfinity.com/support/cable-tv/enable-video-description-on-x1/

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