How to Set Up Automatic Payments - My Account Help

Print
You can set up automatic monthly payments in My Account and never worry about missing a bill again. Recurring payments can be charged to a checking account, savings account, or credit/debit card.

When you set up automatic monthly payments, the full monthly balance on your account will be charged to your preferred payment method on the date the bill is due.

How to Set up Automatic Payments

  1. Go to https://customer.xfinity.com/#/settings/bill/autopay.
  2. Sign in to your account using your XFINITY username and password.
  3. Select the payment method you'd like to use for automatic payments and fill out the form with your bank or credit/debit card information. (Note: If using a debit or credit card, you will be asked for the three-digit Card Verification Value [CVV] that appears on the back of your card. The CVV on American Express-branded cards is four digits and appears on the front of the card.)
    Automatic Payments screen - Payment Methods.
     
  4. Read and accept the Comcast Automatic Payments Terms of Service.
  5. Click Setup to save your automatic payments settings.
  6. A confirmation message will appear.
    Confirmation message - You're Enrolled in Automatic Payments.

    Note: If the credit or debit card you use for automatic payments is set to expire soon, you will receive an email from us prompting you to update your payment information.

How to Cancel Automatic Payments

  1. Go to https://customer.xfinity.com/#/settings/bill/autopay.
  2. Sign in to your account using your XFINITY username and password.
  3. Click Turn Off.
    Automatic Payments screen - Turn Off option as at far right.
     
  4. Click Confirm to cancel automatic payments.
    Cancel Automatic Payments screen - Confirm is in blue.
Note: If you choose to cancel automatic payments, you will not be allowed to do so on the date payment has begun processing.
Print

Find this article at:

https://www.xfinity.com/support/billing/setting-up-auto-payments/

Was This Article Helpful?

Rate this article on a scale of 1 - 5

Related Articles

Need more help? We're on it.

Find an XFINITY Store or service center near you.