Learn how to resolve the XRE-00250 error code.
Message
XRE-00250 is caused by a device being removed from the account.
"Something is not quite right. Please chat with us at xfinity.com/chat or give us a call at 1-800-XFINITY.”
Common solutions
Did you know there’s a simple way to resolve most issues?
The Xfinity Assistant can guide you through troubleshooting steps, schedule an appointment, or connect you with an agent if needed. Click the Xfinity Assistant or scan the QR code with your smartphone to get started.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.