Message
This document provides instructions on what to do if you receive the "Sorry, that didn't go as planned; Gateway Restart Needed" error message when activating your WiFi Boost Pods from the xFi mobile app.
Solution code
If you receive this error message, perform a manual restart on your Gateway. To manually restart your Gateway, unplug the power cord, wait 10 seconds and then plug the power cord back in.
If you continue to receive this error message, please contact us.