This article provides additional detail on the XRE-22 7002 error. When this error occurs, you'll see the following message on your device:
- "Sorry, we’re having some trouble. This program is not available to watch at the moment. Please try again in a few minutes."
Next steps
If you continue to experience issues, please contact us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.
Additional information
Visit our Online Support Center to find common solutions.

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