When using the Xfinity X1 Weather app, incorrect location data sometimes displays.
Next steps
Follow these steps to resolve the issue:
- Check the Zip Code for accuracy.
- Try another Zip Code or enter your city name.
If you continue to experience issues, please contact us using the method that is most convenient for you — chat with us online, view the Discussion Forum Community, or call us to speak with a Comcast representative.
Additional Information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.