Message
This article provides instructions on what to do if you are receiving the XRE-06001 "Please give us a moment" error on your TV.
Next steps
When this error occurs, you will see the following message on your TV:
"Please give us a moment.
Sorry, we're having some trouble marking this as watched. Please give us a few minutes then try again."
Follow the steps provided by the on-screen message.
If you continue to experience issues, Contact Us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.
